Tech

Another AWS outage is causing problems for Coinbase, Slack, and other services

By Isobel Asher Hamilton
woman breathing out in frustration
When AWS goes down it affects lots of internet services. mapodile/Getty Images
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Amazon's web-hosting subsidiary Amazon Web Services (AWS) appeared to experience an outage early Wednesday morning, its third this month.

Outage-tracking website DownDetector indicated users started reporting problems around 7 a.m. EST.

Around the same time, an update to AWS' status page acknowledged "launch failures and connectivity issues" in one US region. At 8 a.m. EST, Amazon confirmed a "loss of power" at one of its data centers and said it was working to mitigate the issue.

DownDetector also showed spikes in user problem reports around the same time on messenger service Slack, trading platform Coinbase, and game shopfront site Epic Games Store.

Epic Games acknowledged the outage in a tweet.

AWS hosts large parts of the internet, meaning when it experiences problems the ripple effects spread out to lots of different services.

AWS said in a status update at 9:13 a.m. EST that it had identified the problem, implemented a fix, and was "seeing recovery" across its network. DownDetector showed a gradual decrease in incident reports from roughly 7:30 a.m. EST.

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Isobel Asher Hamilton
Isobel Asher Hamilton
Isobel (she/her) was a senior tech reporter at Business Insider. She was particularly interested in Big Tech, privacy, and worker's rights. You can read some of her previous work here: The quest to find $181 million in bitcoin buried in a dump Exclusive: Amazon targeted military spouses in a pandemic recruitment drive. 2 of them say they ended up being paid 33% less than non-military coworkers. Exclusive: Amazon plans a pay cut of up to 23% for hourly workers who guide trucks in and out of its UK delivery stations Exclusive: Tesla's solar division asks employees to scour social media for complaints about both the company and Elon Musk, trying to get customers to delete their posts, former employees say A couple says their Tesla Solar panels caused relentless leaks that led to mold 10 times the healthy limit, $115,000 in damages, and a long-running legal battle Ghosted by Tesla: Customers say Tesla's ultrasleek, expensive Solar Roofs and panels come with nightmare customer service, often leaving them with unanswered calls and emails for months on end Amazon workers leading a historic push for unionization in Alabama describe midnight 'education' meetings, an unexpected mailbox, and streams of anti-union flyers as they go up against one of the world's most powerful companies 'It's a slap in the face': Amazon is handing out 'Thank you' t-shirts to warehouse workers as it cuts their hazard pay Investigation: Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common The science behind Elon Musk's brain-chip company Neuralink Investigation: Instagram's new TV service recommended videos of potential child abuse
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