Tech

Walmart's CEO shares two things that convinced him to pay $3 billion for Jet.com

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Doug McMillon
Walmart CEO Doug McMillon  Reuters/Ray Stubblebine

Walmart showed it's serious about growing its online presence when it bought Jet.com for $3.3 billion last week, the highest price tag for any US e-commerce startup ever.

Given Jet.com's only two years old and likely nowhere near profitable, that's a hefty price to pay.

But Walmart CEO Doug McMillon shared two things about Jet.com that convinced him to go the extra mile during Thursday's earnings call: its discount technology, and its CEO Marc Lore.

More specifically, McMillon likes Jet.com's technology that allows customers to get higher discounts as they purchase more items. Jet.com is known for its unique discount policy that rewards additional discounts to customers who buy more items, opt out of free returns, or pay by debit card (instead of credit cards). He said:

"One of the things we like about the technology they've developed is that it rewards customers in real-time with savings on a basket of goods and puts them more in charge of the price they pay. This empowers customers in a way that is true to the spirit of Walmart.

When customers build a basket of goods online rather than ordering one item at a time, shipping economics are in their favor and ours. Walmart's advantage has always been in providing the lowest prices on a basket, and Jet has created a unique way to deliver the lowest cost basket online."

McMillon also praised Lore, who Walmart reportedly tried to add to its team six years ago by purchasing his then startup, Quidsi, which eventually sold to Amazon. Lore is now in charge of running both Jet.com and Walmart's online business as its president and CEO of e-commerce.

"Marc is a passionate merchant and innovative thinker who will definitely add value to our business," McMillon said.

Perhaps the clearest sign of McMillon's commitment to Lore could be seen in the fact that Walmart's requiring Jet.com's founder to stay with the company for five years, not the typical two years, to fully realize his payout, as Recode's Jason Del Rey previously reported.

Lore will report directly to McMillon once the acquisition is complete, making him one of Walmart CEO's closest lieutenants.

"I look forward to working with him," McMillon said of Lore during the call.

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Eugene Kim
Eugene is Business Insider’s Chief Tech Correspondent, where he leads coverage of Amazon. His reporting spans the company’s retail and logistics operations to AWS, Alexa, and its internal culture.Previously, he worked at CNBC, Fortune Magazine Korea, and Japan's Yomiuri Shimbun. He holds degrees from NYU and Columbia University’s Graduate School of Journalism.In 2022, Eugene reported on internal documents indicating that Amazon allegedly used deceptive tactics to enroll customers in Prime and made cancellation difficult. The Federal Trade Commission sued Amazon the following year, citing his reporting. The case ended in a record $2.5 billion settlement in 2025.His work has received multiple honors, including the SF Press Club’s Bay Area Journalism Award and SPJ NorCal’s Excellence in Journalism Award.Eugene lives in the Bay Area. Contact him via email at ekim@bjinnox.com, or Signal, Telegram, or WhatsApp at 650-942-3061. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.