Enterprise

IBM CEO Ginni Rometty: 'Growth And Comfort Don't Co-Exist'

Read in app
IBM CEO Ginni Rometty
IBM CEO Ginni Rometty  Fortune Conferences

If any tech company illustrates the word "transformation," it's 103-year-old IBM.

Now more than ever.

IBM CEO Ginni Rometty has no choice but to embrace it, she said on stage Tuesday at Fortune's Most Powerful Women Summit in Laguna Niguel, California.

"Growth and comfort don't co-exist. That's true for people, companies, nations," she said.

Rometty is leading IBM through one of those "change or else" periods.

IBM's overall revenue has declined over the past three years and she's being pressured to turn that around. But she's not going to be forced into chasing what she calls “empty calories,” Rometty recently told the New York Times. “So when people keep pushing us for growth, that is not the number one priority on my list.”

Instead she's investing billions in longer-term plays, like the hot area of cloud computing and a partnership with Apple to help enterprises embrace mobile.

Plus, she's shedding shrinking business units, laying off thousands of employees in those shrinking areas while hiring like mad in hot areas (even pressuring employees in danger zones to get retrained).

She's not alone. All the enterprise CEOs are in the same boat to varying degrees: HP, Cisco, Oracle, SAP.

Rometty loves lists of three things. So she shared her list of three things that she learned so far while she leads IBM through this rough patch. 

1. "Never protect the past. If you never protect the past ... you'll be willing to never love something so much you'll never let it go."

2. "Never define yourself as a product. Never define yourself by your competition, either," she says, which is interesting, since most enterprise tech companies seem to love competitive posturing, and trash-talking bravado. But she says when companies do that, "you lose sight of who your customer is and you lose site of what you do. I always say, we don't exist without them."

3. "Always, no matter what it is, it is relentless reinvention," she says. Embracing change makes you a "steward for the long term. You say to yourself, 'Would I make this same decision if I was a private company versus a public company?'"

Rometty also says she's inspired by something said years ago by the the late Governor of Texas, Ann Richards. When asked what the secret to her success was, she answered: "Passion and perseverance when everyone else would have given up."

Read next

Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.