Enterprise

Microsoft finally talks about how many customers are REALLY using its Amazon-competitor cloud

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Microsoft CEO Satya Nadella
Microsoft CEO Satya Nadella  Microsoft

Microsoft still isn't releasing actual user or revenue numbers for its cloud computing service that competes with Amazon's, but it did sort of address one big issue: actual usage.

In the slide presentation it shows analysts during the quarterly conference call (slide 15) the company said this (emphasis ours).

"Customer usage of Azure compute more than doubled."

People close to the company have been telling us that there's a frantic push inside the company to get Microsoft's enterprise customers to not just "buy" Azure but to actually use what they've bought.

For the past few years, Microsoft has been using the tried-and-true technique of bundling Azure onto customers' broader enterprise contracts in a way that costs them little-to-nothing, sources tell us.

Microsoft cloud usage chart
Microsoft

When a customer renews its Windows or MS Office or database software licenses, Microsoft gives them a discount on those wares as "credits" to use Azure. Customers pay no more, but they get 1 year to try Azure, and use up the credits, sources close to the company explained.

But a problem arose when many of those customers had no real plans to use Azure. Many let the credits expire, which meant that their spending on the cloud would simply stop.

You can't grow a business that way.

Sources told us that Nadella put heavy pressure on the salesforce to get customers to use the cloud. It's also calling on its huge consulting partners to push Microsoft's cloud. Leaked numbers shared to us showed that the pressure was working.

And now Microsoft is at least willing to say that usage more than doubled, even if it isn't willing to talk about what that means in real numbers.

All together, Microsoft says its cloud is on track to be a $6.3 billion business and that cloud revenue grew over 100%. Head of IR, Chris Suh told Business Insider that "we're seeing similar levels" in growth of revenue and usage. But those total cloud numbers includes the business version of Office 365 which by all accounts is growing like a weed. And it includes other products like Microsoft's competitor to Salesforce (called Dynamics), and its new enterprise mobility management service.

Satya Nadella offered more color on this super important statistic when he talked to analysts Thursday.

He didn't break out the number of companies actively using Azure, though he did talk about the number of companies using one popular service called Azure Active Directory, which helps them passwords.

He also talked about how many objects were being stored by Azure, although Office 365 is built on Azure, so as Office 365's popularity rises, so do metrics such as that.

Here's what he said:

Azure is also seeing impressive usage momentum. Right now, more than five million organizations are represented in Azure Active Directory with more than 425 million identities. Storage is also a strong indicator of consumption, and now, we have 50 trillion objects stored in Azure, a 3x growth year-over-year in storage transactions, more than five trillion in March alone. And Azure websites are growing with nearly half a million sites hosted.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.