Finance

Morgan Stanley's internships will start remote, but it's not ruling out in-person work. Here's what the bank's HR head is telling incoming summer analysts and associates.

morgan stanlety big year james gorman 4x3
James Gorman is the CEO of Morgan Stanley. Andrew Burton/Getty Images; Samantha Lee/Insider
Read in app

Morgan Stanley has told incoming interns across the firm that it is planning to start their internships virtually this summer, as Wall Street tacitly accepts that the coronavirus pandemic has yet to sufficiently wane to allow for internships to safely begin in-person.

In a memo sent February 22 and viewed by Insider, Mandell Crawley, the firm's chief human resources officer, told incoming interns that, while he felt bullish about the outlook for 2021, the year's challenges remained difficult to predict. Crawley is a 28-year veteran of the firm that took over this year as chief human resources officer after running Morgan Stanley's private wealth management business. 

As a result, the firm's 2021 internship program will begin virtually, entailing a mix of virtual training, remote work and projects, and ways for the interns to engage with one another, presumably online.

Other big banks have made similar calls about the status of their own internship programs in recent days. On Monday, Wells Fargo told interns in its corporate and investment-banking division that it would pivot its CIB internships to go virtual again this year, Insider reported. Those internships are scheduled to run from June to August.

Wells Fargo said in a memo viewed that its summer analyst and associate programs would unfold virtually, as would training for full-time analyst and associate programs, who would not be required to relocate at this time. 

However, Morgan Stanley's interns might get a shot at some in-person work eventually. Crawley did note that, depending on how circumstances unfold, he is hopeful that there might be an opportunity for some interns to engage in-person, with opportunities that may fluctuate based on business line and location.

Crawley said in the memo that the choice to do work in-person would be fully at the discretion of the individual to decide whether or not to partake. He reiterated the firm's commitment to making the internships valuable experiences for their participants, while ensuring they complete them from safe locations.

He also added in the memo that interns would receive additional information from the firm's recruiting teams over the weeks ahead, and said that the firm was working to reconcile its desire to make the internship experience meaningful with the difficulties presented by current circumstances.

Representatives for Morgan Stanley did not immediately respond to a request for comment. 

Last year, Morgan Stanley became one of the first Wall Street firms to alert its class of 1,400 interns that they'd be virtual in a memo dated April 6, 2020, as the coronavirus pandemic threw summer internship plans into disarray.

Other firms on Wall Street are realizing that in-person internships may prove impossible in 2021

Summer analyst positions on Wall Street are a vital career development pipeline for college students seeking to obtain full-time employment upon graduation, and senior bankers have expressed concerns that virtual training lacks the substance necessary to adequately prepare students for what awaits them when offices reopen.

Nevertheless, Wall Street firms are begrudgingly beginning to recognize that virtual training is looking more and more like an inevitable reality this year.

However, that hasn't stopped some of the industry's most senior leaders to push back against remote work. 

Speaking at a virtual Credit Suisse forum last week, Goldman Sachs CEO David Solomon called virtual training for entry-level finance-industry professionals "an aberration," adding that remote work is "not a new normal" because it is in conflict with Goldman's "innovative, collaborative, apprenticeship culture."

"I don't want another class of young people arriving at Goldman Sachs in the summer remotely," he added, primarily referring to the firm's global internship class, which numbers more than 2,000 students.

Meanwhile, Morgan Stanley had a big 2020, inking deals for E-Trade and Eaton Vance and raking in record revenue. In January 2021, the bank promoted 171 people to managing director, which represented a more than 30% bump in class size from the previous year. 

Read next

Reed Alexander
Reed Alexander
Reed Alexander was a correspondent at Business Insider covering Wall Street, with a focus on investment banks like Goldman Sachs, Morgan Stanley, and JPMorgan Chase.In this capacity, he's broken consequential stories that have defined the civic conversation in the financial-services industry. He's written hundreds of articles, unearthing JPMorgan's secretive corporate surveillance-monitoring tools tracking employees' comings and goings, to profiling the real-life former investment banker who built a digital alter ego as "Litquidity" and became a household name on Wall Street.Reed was previously an entertainment business correspondent at BI, where he reported on the media industry and Hollywood companies like Disney. Prior to joining Business Insider in 2020, Reed reported and wrote for publications ranging from Dow Jones Media Group's MarketWatch and Moneyish, to CNN International, where he began his career based in the Hong Kong bureau.Reed is also a professor of journalism at the University of Miami's School of Communication, where fellow faculty awarded him their highest honor — the distinction of Communicator of the Year — in 2022. In 2024, he teaches a course called "Covering Hollywood," a specialty journalism course which takes students inside the machinations of reporting on the global media industry, and equips them with the tools to tell stories about the figures who dominate it.Reed has been interviewed by leading national and international news broadcasts and publications, ranging from CNN and NBC's "Today" show to "People" Magazine and the Associated Press. LinkedIn also named him one of its ten Top Voices for the Next Generation, highlighting his leadership in business journalism.He holds a bachelor's degree from New York University and a master's degree from the Graduate School of Journalism at Columbia University.**Expertise
  • Financial Services (Banking, Private Equity & More): Investment banking, Wall Street culture, and the pathways for young professionals into the industry. Reed has been invited three times — in 2021, 2022, and 2023 — to serve as an honorary speaker at the Wharton School of the University of Pennsylvania, one of the world's most esteemed business schools, in connection with his Wall Street coverage.
  • The Business of Hollywood: Telling stories about early-career professionals in Hollywood and pathways into the industry; coverage of streamers like Apple TV+ and Netflix; news cycles like the 2023 Writers Guild of America strike; taking readers inside production companies, studios, and news-gathering organizations.
  • Careers: Covering the stories of young professionals from college to graduate school to their first few years on the job.
  • Investigations & Scoops: Reach out to Reed with tips and story ideas for deep-dive reporting, including features, investigations, and scoops on companies and other guarded institutions.
**Contact Reed:**Selected Works