Tech

Snap CEO Evan Spiegel tells employees to prove 'the haters' wrong during an all-hands meeting. The rallying cry did not land well with staff reeling from massive layoffs.

CEO of Snap Inc. Evan Spiegel presents at the livestreamed Snap Partner Summit 2022 on April 28, 2022.
CEO Evan Spiegel presents at the Snap Partner Summit 2022. Photo by Snap, Inc./Getty Images for Snap, Inc.
Read in app

Snap CEO Evan Spiegel told stunned employees on Thursday that he thought a major reorganization of the company presented an opportunity.

Losing about 20% of their colleagues this week in a mass layoff means Snap has a chance to "prove the haters wrong," Spiegel said on a Thursday call with workers, according to two people with knowledge of the meeting. The sentiment did not land well among workers who feel morale at the company is already "extremely down," these people said.

"Kind creative and smart is the motto at Snapchat," a worker who was affected by the layoffs on Wednesday said. "Looks like that went out of the window right away when things started going bad." The people who spoke with Insider asked not to be identified discussing sensitive matters.

Spiegel also "diverted blame" for Snap's massive hiring spree of the last 18 months, when it grew headcount by thousands of people, according to one person with knowledge of the call. The CEO mentioned that he had earlier asked managers in charge of hiring to rein in headcount when doing annual planning and had approved fewer hires than managers requested. 

A Snap spokesperson declined to comment beyond noting the total number of layoffs is "approximately" 20% of Snap's employees.

One positive thing to come out of the call for the Snap employees who are left is that they will be getting a "top up" on their total compensation, the value of which has been dragged down as the value of Snap's stock has plunged nearly 80% in the past year. The exact amount of the additional compensation will be determined by the company and be handed out starting in October. Talk of additional RSUs being handed out began earlier this summer, as Snap's stock hit historic lows.

During Thursday's call, Spiegel mostly read prepared remarks that reiterated a letter he sent to staff on Wednesday. He also took preselected questions from employees. The meeting provided little comfort for workers who say the depth of the layoffs came as a "shock" and an "abrupt" change of course for the company.         

Snap announced the drastic set of cutbacks this week, after telling workers in another meeting at the start of August that there would be a reorganization. While the overall reduction in headcount is said to be between 20% and 25%, some departments are being hit much harder, two former workers said, with some being reduced by up to 50%. On top of the layoffs, Snap is shuttering multiple projects and products, including hardware bets like its mini Pixy drone, its crypto payments department and even entire apps it acquired, like Zenly.

The changes are an effort to cut costs and generate cash flow during a tough time for the digital advertising market. Snap is narrowing its focus on a reorganized ad business, growing its main user base, and developing augmented reality, an area it's been working on for several years already.

Are you a Snap employee or someone with insight to share? Contact Kali Hays at khays@insider.com, on secure messaging app Signal at 949-280-0267, or through Twitter DM at @hayskali. Reach out using a non-work device. 

Contact Tom Dotan at tdotan@insider.com or on Twitter at @cityofthetown.

Read next

Rob Price was a senior correspondent at Business Insider, based in San Francisco. He wrote investigations and long-form features about platforms, people, and power in Silicon Valley.His stories variously led to attorney general investigations, large-scale internal reviews at major tech companies, high-profile personnel departures, citation by state and federal lawmakers, and the closure of a well-funded startup. His 2022 story on the Bitfinex hack is being adapted into a feature film, and in 2024 he received an SPJ NorCal Excellence in Journalism award for his reporting on AI and relationships.Rob's scoops and exclusive stories were cited by The New York Times, Bloomberg, the BBC, Associated Press, Reuters, CNBC, Politico, The Guardian, Axios, and many other national and international publications. His writing has also been published in or syndicated by The Washington Post, The Independent, Vice, Slate, and elsewhere, and he appeared on CNN, the BBC, CBS, Reuters, ABC Australia, and other broadcast media to discuss technology, business, and culture.He worked for Business Insider from 2015 to 2025. Prior to joining the features team, Rob covered Facebook and Silicon Valley, and before that wrote about tech business, policy, and the gig economy in London. Between September and October 2019, he was acting executive editor for Business Insider's UK bureau. He also sat on the board of directors for the San Francisco Press Club, the leading non-profit media advocacy group in the Bay Area, and was a volunteer crew member at the Marine Mammal Center, the world's largest animal hospital for marine mammals. You can contact Rob Price via email at robaeprice@gmail.com, or +1 650-636-6268 (Signal / WhatsApp / Cell). Selected stories:— They spoke out against their employer. Then they were hit with trade secrets suits. The rise of 'shadow stand-ins'App, Lover, Muse: Inside a 47-year-old Minnesota man's three-year relationship with an AI chatbotDeel Speed: The inside story of a $12 billion HR startup's breakneck growthPrivate islands, flying cars, and psychedelic parties: Inside the wild post-Google lives of Larry Page and Sergey Brin'I want your Instagram account': First came the threatening texts, followed by the SWAT teams. Then someone wound up dead.Inside Iconiq: How Mark Zuckerberg's banker built a secret Silicon Valley empire and made billionsGaia was a wildly popular yoga brand. Now it's a publicly traded Netflix rival pushing conspiracy theories while employees fear the CEO is invading their dreamsA drunken late-night assault allegation has roiled the secretive world of Mark Zuckerberg's private family office. Personal aides are speaking out about claims that household staff endured sexual harassment and racism from their colleagues.
Tom Dotan is a senior tech correspondent at Insider, covering YouTube, Google and Alphabet.
Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant