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Walmart is using self-driving cars to transport shoppers to their groceries

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Walmart is using Waymo's self-driving cars to transport shoppers to its stores. Waymo
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  • Walmart is using Waymo's self-driving cars to transport shoppers to pick up their online grocery orders. 
  • The service is being tested at a Walmart store in Chandler, Arizona. 
  • "Our personal shoppers get to work meticulously picking customers' orders based on their pickup times," Tom Ward, Walmart's vice president of e-commerce operations, wrote in a blog post. "Waymo does the rest!"


Walmart is using self-driving cars to transport shoppers to one of its stores. 

The company is partnering with Google-owned Waymo for the new service, which is being tested at a store in Chandler, Arizona. 

The service is specifically for shoppers who have purchased Walmart groceries online.

Here's how it works, according to Tom Ward, Walmart's vice president of e-commerce operations:

"Those in the pilot simply place an online grocery pickup order at walmart.com/grocery," Ward wrote in a blog post posted online Wednesday. "Our personal shoppers get to work meticulously picking customers' orders based on their pickup times. Waymo does the rest! They transport customers to and from pickup … all the while, those customers can text, nap, work... you name it!"

Walmart said it's running the pilot to learn about how it can make grocery pickup more convenient. 

"Waymo's experience, industry leading technology and mission on safety is helping us enter this space in the right way," Ward wrote. "We’re excited to see what this pilot and the future hold."

For now, the service is only available to a group within Waymo’s 400 daily users known as "early riders."

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Hayley Peterson
Hayley Peterson
Hayley Peterson is an Executive Editor who oversees coverage of the economy, tech, media, advertising, defense, careers, and more.She was previously a chief correspondent at Business Insider and wrote breaking news, analysis, and in-depth investigations on large consumer companies, with an emphasis on retailers including Amazon, Walmart, major grocery chains, and department stores.Hayley won recognition from the Society for Advancing Business Editing and Writing in 2018 for "defining the retail apocalypse" through her reporting on retail job losses, the decline of Sears, and the impact of store closings on bondholders.Prior to joining Business Insider in 2013, Hayley was a White House correspondent and embedded on the presidential 2012 campaign trail.